Privacy Policy for Bazak.pk

Effective Date: Jan 2026

Welcome to Bazak.pk. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

By accessing or using Bazak.pk, you agree to the terms of this Privacy Policy.

1. Who We Are

Bazak.pk is an e-commerce platform based in Pakistan specializing in cosmetics, undergarments, and fashion essentials for men and women. We are the controller of the personal data you provide to us.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Includes first name, last name, username, or similar identifier.

• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

• Transaction Data: Includes details about payments to and from you and other details of products (undergarments, cosmetics, etc.) you have purchased from us.

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system.

• Profile Data: Includes your username and password, purchases or orders made by you, and your feedback/survey responses.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• Order Fulfillment: To process and deliver your order including managing payments, fees, and charges.

• Delivery: To hand over your address and contact details to our courier partners (e.g., TCS, M&P, Leopards, Postex, Trax) to ensure your package reaches you.

• Customer Support: To notify you about changes to our terms or privacy policy, or to address your customer service queries.

• Marketing: If you have opted-in, to make suggestions and recommendations to you about goods or services that may be of interest to you.

4. Sensitive Data & Discretion

We understand that buying undergarments and personal care products requires discretion.

• We treat your purchase history with strict confidentiality.

• We do not sell or share your specific product purchase history with third-party advertisers.

• Packaging: All orders are shipped in opaque, discreet packaging to protect your privacy during transit. The shipping label will only display your name, address, and the sender's name (Bazak.pk) without listing the specific contents of the package.

5. Payment Information

We accept various payment methods including Cash on Delivery (COD), Bank Transfers, JazzCash, and Easypaisa.

• If you pay via online methods, your financial data is processed via secure, encrypted payment gateways. We do not store your full credit/debit card details on our servers.

6. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible or not function properly.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Children's Privacy

While we sell products for boys and girls, our website is intended for use by adults. We do not knowingly collect personal identifiable information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we will be able to take necessary actions.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

11. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Email: bazakpk@gmail.com